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Army Community Service

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6388
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Army Emergency Relief (AER)

Army Emergency Relief (AER) is a private non-profit organization incorporated in 1942 by the Secretary of War and Army Chief of Staff. AER's mission is to provide emergency financial assistance.

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-7952 or +1(804)734-7954
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Domestic Abuse Empowerment Program (Victim Advocacy)

Installation Victim Advocates 
+1 (804)734-6378  or  +1 (804)734-6459
 

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6388
24/7 HOTLINE: (804) 479-6775 or contact the Military Police Station at (804) 734-7400 ------ ACS's building is CLOSED, but staff is available via email and phone.
Open 24 Hours.

Exceptional Family Member Program (EFMP)

The EFMP provides comprehensive and coordinated medical, educational, housing, community support and personal services to families with special needs.

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6388
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Family Advocacy Program

The Family Advocacy Program supports readiness, builds healthy families and sustains strong communities by providing comprehensive approaches to prevention, identification and intervention of child and spouse abuse in military families.

Family Advocacy Program (FAP) Policy:

The Department of Army policy is to prevent spouse and child abuse, to protect those who are victims of abuse, to treat those affected by abuse and to ensure that personnel are professionally trained to intervene in abuse cases.

The FAP promotes public awareness within the military community and coordinates professional intervention at all levels within the civilian and military communities, including law enforcement, social services, health services and legal services.

Education:

The Family Advocacy Program provides core programs in prevention and education in the following areas:

  • Community Education
  • Commander Education
  • Troop Education
  • Education for Professionals
  • Parent Education and Support
  • Safety Education
  • Spouse Abuse Prevention
  • Victim Advocacy Services
  • Family Life Education

The Family Advocacy Program educators provide briefings and trainings on identification, reporting and prevention of spouse and child abuse.

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6381
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Financial Readiness Program

ACS-FRP-FRCC17-QTR3-eweb-102417.jpg
The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like: 

  • Military pay
  • Checkbook and debit card management
  • Financial responsibility
  • Consumer awareness
  • Credit management
  • Debt elimination strategies
  • Saving
  • Investing
  • Developing a spending plan

 

We can also help you learn about other financial services, including:

  • Army Emergency Relief (AER): A private, nonprofit organization established to help Soldiers and their Families in emergency financial situations due to no fault of their own.
  • Education Program: Offers need-based scholarships to help eligible Army Families with education costs.

 

Family Subsistence Supplemental Allowance (FSSA) Pre-screening

Pre-screening and counseling for Soldiers who qualify for the FSSA entitlement. FSSA is an entitlement authorized by Congress in 2001 and was created to supplement the Soldier's Basic Allowance for Subsistence (BAS). This entitlement will not exceed $1100 per month. Information and application for FSSA is web-based and can be found under the "Life Events that Impact Your Benefits" tab.

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6388
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Information, Referral & Follow-Up

This program assists Commanders, Soldiers and Family members by providing information counseling to determine customer needs and refers them to the appropriate ACS service or other resource. It provides assistance with individual, Family and community concerns, resources available at the lowest cost and follow-up to ensure that ACS customers receive quality services.

Contact us if you are faced with issues such as:

  • Financial
  • Medical
  • Marital
  • Behavioral
  • Employment
  • Transitional Adjustments

We can provide you with the resources and referrals you need!

 

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6388
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

New Parent Support Program (NPSP)

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6381 or +1(804)734-6388
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Relocation Readiness

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6762
ACS's building is CLOSED, but staff is available via email and phone.
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Sexual Assault Prevention And Response Program (SHARP)

The Armed Forces’ Sexual Harassment/Assault Response and Prevention (SHARP) Program is the Armed Forces’ integrated, proactive effort to end the crimes of sexual harassment and sexual assault within our ranks. Sexual harassment and sexual assault have no place in the Armed Forces. If you have been the victim of sexual harassment or sexual assault, you have a voice, you have rights, and we’re here to help.

The Armed Forces’ SHARP Program also:

  • Permeates the Armed Forces structure from the Pentagon down to the individual Soldier level.
  • Has full-time military and civilian staff at the brigade level and higher.
  • Promotes cultural change across the Armed Forces, with a vision toward a culture of dignity and respect in which Soldiers, Civilians and Family Members intervene in potential situations that could result in sexual harassment and sexual assault to protect one another.
  • Includes a comprehensive effort to educate leaders and Soldiers about sexual harassment and sexual assault.
  • Employs a concrete training program that teaches Soldiers and Civilians to be alert to serial offender tactics, to intervene to stop incidents and disrupt offenders, and where and how to seek help.
  • Provides commanders with the essential resources, education, and training they need to succeed in bringing an end to sexual harassment and sexual assault within their units and build a command culture in which these crimes are not tolerated.

 

We have certified Sexual Assault Response Coordinators (SARCs) and Victim Advocates (VAs) available 24/7 to help with reporting, victim support, prevention, training, and awareness efforts.

For more information about SHARP, visit sexualassault.army.mil.

Mahone Avenue Bldg. 9023 Fort Lee 23801 +1(804)734-6381
24/7 SHARP Hotline: +1 (804)894-0029
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed