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Army Community Service

Army Community Service (ACS) is a human services organization composed of civilian personnel and an unpaid staff of dedicated volunteers. ACS assists Commanders in maintaining readiness of individuals, families and communities within America's Army by developing, coordinating and delivering services which promote self-reliance, resiliency and stability during war and peace.

ACS is currently available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6388
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Army Emergency Relief (AER)

Army Emergency Relief (AER) is a private non-profit organization incorporated in 1942 by the Secretary of War and Army Chief of Staff. AER's mission is to provide emergency financial assistance.

ACS is currently available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-7952
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Domestic Abuse Empowerment Program (Victim Advocacy)

Installation Victim Advocates 
+1 (804)734-6378  or  +1 (804)734-6459
 

24/7 HOTLINE: (804) 479-6775 or contact the Military Police Station at (804) 734-7400 ------ ACS's building is CLOSED, but staff is available via email and phone.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6388
Open 24 Hours.

Exceptional Family Member Program (EFMP)

The EFMP provides comprehensive and coordinated medical, educational, housing, community support and personal services to families with special needs.

ACS is currently available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6388
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Family Advocacy Program

The Family Advocacy Program supports readiness, builds healthy families and sustains strong communities by providing comprehensive approaches to prevention, identification and intervention of child and spouse abuse in military families.

Family Advocacy Program (FAP) Policy:

The Department of Army policy is to prevent spouse and child abuse, to protect those who are victims of abuse, to treat those affected by abuse and to ensure that personnel are professionally trained to intervene in abuse cases.

The FAP promotes public awareness within the military community and coordinates professional intervention at all levels within the civilian and military communities, including law enforcement, social services, health services and legal services.

Education:

The Family Advocacy Program provides core programs in prevention and education in the following areas:

  • Community Education
  • Commander Education
  • Troop Education
  • Education for Professionals
  • Parent Education and Support
  • Safety Education
  • Spouse Abuse Prevention
  • Victim Advocacy Services
  • Family Life Education

The Family Advocacy Program educators provide briefings and trainings on identification, reporting and prevention of spouse and child abuse.

ACS is currently available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6381
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Family and MWR Headquarters

Family and MWR Headquarters 

3312 A Avenue BLDG 12010 Fort Lee, Virginia 23801 United States +1(804)734-7195
Programs using this location:

Financial Readiness Program

ACS-FRP-FRCC17-QTR3-eweb-102417.jpg
The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like: 

  • Military pay
  • Checkbook and debit card management
  • Financial responsibility
  • Consumer awareness
  • Credit management
  • Debt elimination strategies
  • Saving
  • Investing
  • Developing a spending plan

 

We can also help you learn about other financial services, including:

  • Army Emergency Relief (AER): A private, nonprofit organization established to help Soldiers and their Families in emergency financial situations due to no fault of their own.
  • Education Program: Offers need-based scholarships to help eligible Army Families with education costs.

 

Family Subsistence Supplemental Allowance (FSSA) Pre-screening

Pre-screening and counseling for Soldiers who qualify for the FSSA entitlement. FSSA is an entitlement authorized by Congress in 2001 and was created to supplement the Soldier's Basic Allowance for Subsistence (BAS). This entitlement will not exceed $1100 per month. Information and application for FSSA is web-based and can be found under the "Life Events that Impact Your Benefits" tab.

ACS is currently available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6388
Monday
7:30am-4:30pm
Tuesday
7:30am-4:30pm
Wednesday
7:30am-4:30pm
Thursday
7:30am-4:30pm
Friday
7:30am-4:30pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Information, Referral & Follow-Up

This program assists Commanders, Soldiers and Family members by providing information counseling to determine customer needs and refers them to the appropriate ACS service or other resource. It provides assistance with individual, Family and community concerns, resources available at the lowest cost and follow-up to ensure that ACS customers receive quality services.

Contact us if you are faced with issues such as:

  • Financial
  • Marital
  • Behavioral
  • Employment
  • Transitional Adjustments

We can provide you with the resources and referrals you need!

 

ACS is available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6381
Monday
7:30am-4:30pm
Tuesday
7:30am-4:30pm
Wednesday
7:30am-4:30pm
Thursday
7:30am-4:30pm
Friday
7:30am-4:30pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Military Family Life Counseling

Army Community Services offers free counseling services to the Fort Lee Military community through Military Family Life Counselors.  Services include telephonic and video non-medical counseling in areas where face-to-face support is restricted due to COVID-19.  The following support options are available:

Adults

  • Telephonic and video non-medical counseling

Children and Youth

  • Individual video non-medical counseling sessions for minors age 13 to 17 (parent or guardian must be available at the start of each video session to give parental consent and provide line of sight requirements)
  • Family video non-medical counseling for minors 6 to 12 years of age (parent or guardian must attend each session)

If you are seeking support, please call or email one of the Counselors listed below:

Jacqueline H., +1(804)503-7668LeeAdultMFLC@SRIMFLCTeam.com

Pamela B., +1(804)504-8490LeeAdultMFLC-02@SRIMFLCTeam.com

Melanie J., +1(804)433-8247LeeAdultMFLC-04@SRIMFLCTeam.com

This is a free service to Army Community Service patrons. 

Mahone Avenue BLDG 9023 Fort Lee , Virginia 23801 United States +1(804)734-6388
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location:

New Parent Support Program (NPSP)

ACS is currently available by appointment only.
Mahone Avenue BLDG 9023 Fort Lee, Virginia 23801 United States +1(804)734-6381
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed
Sunday
Closed
Programs using this location: